Shipping Policy
Shipping Policy
Thank you for shopping with us! We want to ensure that you have a smooth and hassle-free shopping experience. Please read our shipping policy below for details about shipping rates, delivery times, and more.
Processing Time
- All orders are processed within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Orders placed on weekends or public holidays will be processed the following business day.
- You will receive a notification once your order has shipped, including tracking information if applicable.
Shipping Methods & Rates
We offer the following shipping options:
-
Standard Shipping:
- Estimated Delivery: 5-7 business days
- Rate: Calculated at checkout based on the weight and destination of the order.
-
Expedited Shipping:
- Estimated Delivery: 2-4 business days
- Rate: Calculated at checkout based on the weight and destination of the order.
-
International Shipping:
- Estimated Delivery: 7-21 business days (varies by destination)
- Rate: Calculated at checkout based on destination, weight, and size of the order.
Order Tracking
Once your order has shipped, we will send you a shipping confirmation email with tracking details. You can track your order using the tracking number provided in the email.
Shipping Restrictions
- We currently do not offer shipping to P.O. Boxes or military addresses (APO/FPO).
- We are unable to ship to certain restricted or remote locations.
International Shipping
For international orders, please note:
- Customs & Duties: Your country’s customs office may charge taxes or import duties on your order. These charges are the responsibility of the customer, and we cannot control or predict these fees.
- Import Restrictions: Certain products may be restricted in some countries. It is your responsibility to check with your local customs office for more information before placing your order.
Shipping Delays
While we do our best to ensure timely delivery, we cannot guarantee shipping times due to factors beyond our control (e.g., weather, customs delays, postal service disruptions). In the event of a delay, we will keep you updated on the status of your order.
Lost or Damaged Items
If your item is lost or damaged during transit, please contact our customer service team immediately at [insert contact email]. We will work with the carrier to resolve the issue.
Address Accuracy
Please ensure that your shipping address is correct and complete when placing an order. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete addresses. If an error is identified after your order has been placed, please contact us as soon as possible.
If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to our customer service team at [insert contact information].
Thank you for choosing us!